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FAQ

Las Olas Cleaning Services - Your Questions Answered

  • How long have you been in business?
    Las Olas Cleaning Services LLC has been started on Feb 2024.
  • What type of cleaning service do you specialize in?
    At Las Olas Cleaning Services, we specialize in providing comprehensive and personalized house cleaning services. Our team of professional cleaners is equipped to handle all types of residential cleaning, including regular maintenance cleaning, deep cleaning, move-in/move-out cleaning, and post-construction cleaning. We understand that each home is unique, so we tailor our services to meet the specific needs and preferences of our clients. Whether you need a one-time cleaning or ongoing maintenance, we are committed to delivering exceptional results and creating a clean and healthy living environment for you and your family.
  • Are you bonded and insured?
    Yes, Las Olas Cleaning Services is fully bonded and insured for your peace of mind and protection. Our insurance coverage includes general liability, workers' compensation, and bonding to ensure that you are fully protected in the rare event of any property damage, theft, or injury that may occur during our cleaning services. We prioritize the safety and security of our clients and their homes, and our comprehensive insurance coverage reflects our commitment to providing trustworthy and reliable house cleaning services.
  • Why should I hire Las Olas Cleaning Services?
    Las Olas Cleaning Services is dedicated to providing top-notch cleaning services tailored to your specific needs. Our team consists of highly-trained professionals who are experienced in a wide range of cleaning tasks, from routine house cleaning to deep cleaning services. We take pride in using eco-friendly cleaning products that are safe for your family, pets, and the environment. Our attention to detail, reliability, and commitment to customer satisfaction sets us apart from the competition. When you choose us, you can rest assured that your home will be left sparkling clean after every visit.
  • What if I am not happy with the service you provided?
    At Las Olas Cleaning Services, client satisfaction is our top priority. If for any reason you are not completely satisfied with the service we provided, please reach out to us immediately. We will work with you to address your concerns and make it right. Whether it's a touch-up, re-cleaning, or a refund, we are committed to ensuring that you are happy with the results. Our team is dedicated to delivering high-quality cleaning services, and we value your feedback to continuously improve our service. Your satisfaction is guaranteed when you choose us for your cleaning needs.
  • How can I schedule services?
    Scheduling services with Las Olas Cleaning Services is easy and convenient. Simply visit our website and click on the "Contact" button. From there, you will be prompted to fill out a brief form with details about the type of cleaning service you are looking for, your preferred date and time, and any specific instructions or requests you may have. Once you submit the form, one of our friendly customer service representatives will reach out to confirm your appointment and discuss any additional details. Additionally, you can also give us a call at our customer service hotline at (201) 937-8352 to schedule services over the phone. Our goal is to make the scheduling process as seamless as possible for our valued customers, so you can enjoy a clean and welcoming space with ease.
  • Do you have a routine cleaning program?
    Yes, at Las Olas Cleaning Services, we offer a routine cleaning program to meet the needs of our clients. Our routine cleaning program is designed to provide consistent and reliable cleaning services on a regular basis, whether it's weekly, bi-weekly, or monthly. We understand that maintaining a clean and organized home is essential for our clients, so our routine cleaning program is tailored to ensure that every corner of your home is thoroughly cleaned and sanitized. Our professional and experienced cleaners follow a detailed checklist to ensure that all areas of your home, from the kitchen and bathrooms to the living areas and bedrooms, are cleaned to the highest standards. We are committed to providing exceptional service and making your life easier by taking care of the cleaning chores. Whether you need ongoing maintenance or occasional touch-ups, our routine cleaning program can be customized to fit your schedule and specific cleaning requirements.
  • What areas do you service?
    We provide residential cleaning services for the following areas: Berkeley Heights, New Providence, Summit, Chatham, Florham Park, Madison, Short Hills, Bridgewater, Cranford, Westfield, Scotch Plains, Edison, Metuchen, Gillette/Long Hill, Morristown, Warren, Basking Ridge, Harding, Garwood, Fanwood, Livingston, Linden, Clark, Kenilworth, Roselle Park, Roselle, and North Plainfield. If you don't see your location listed, feel free to reach out to us, as we are constantly expanding our service areas.
  • What is Green Home cleaning?
    Green home cleaning, also known as eco-friendly cleaning, refers to the use of environmentally friendly products and practices to clean homes. At Las Olas Cleaning Services, we prioritize the health of our clients and the environment by using non-toxic, biodegradable cleaning products and minimizing our ecological footprint. Our green cleaning services extend to all areas of the home, from dusting and vacuuming to mopping and sanitizing. By choosing green home cleaning, our clients can enjoy a clean and healthy home without the exposure to harmful chemicals often found in traditional cleaning products.
  • Do you furnish the cleaning supplies?
    Yes, at Las Olas Cleaning Services, we provide all the necessary cleaning supplies for our house cleaning services. Our professional cleaners use high-quality and eco-friendly cleaning products, as well as state-of-the-art equipment to ensure the best results. We understand the importance of using safe and effective cleaning supplies, and we take pride in delivering thorough and reliable cleaning services to our clients. You can trust that our team will arrive fully equipped to handle all your cleaning needs, leaving your home spotless and fresh.
  • What will it cost to have my home cleaned?
    The cost of having your home cleaned by Las Olas Cleaning Services will depend on a few factors, such as the size of your home, the frequency of the cleaning, and any additional services you may require. We offer customized cleaning packages tailored to your specific needs, ensuring that you only pay for the services you truly need. Our pricing is transparent and competitive, with no hidden fees or surprise charges. To receive a personalized quote, simply contact us to schedule an in-home consultation, where we can assess your cleaning needs and provide you with an accurate estimate. At Las Olas Cleaning Services, we prioritize affordability, quality, and customer satisfaction, ensuring that you receive exceptional cleaning services within your budget.
  • Can I skip or reschedule an appointment?
    Yes, you can certainly reschedule or skip an appointment with our house cleaning service. We understand that unexpected events or changes in schedule can occur, so we strive to be flexible and accommodating. To reschedule, simply contact our customer service team at least 24 hours in advance, and we will work with you to find a new suitable date and time for your cleaning appointment. If you need to skip a scheduled appointment, please notify us as soon as possible, and we will make the necessary adjustments. Our goal is to make the process as convenient and stress-free as possible for our valued clients.
  • How will you enter my home on my scheduled days of cleaning?
    At Las Olas Cleaning Services, we take the security of your home seriously. Before your scheduled cleaning day, we will work with you to establish a preferred method of entry. This can include providing a spare key, a code for a lockbox, coordinating with a doorman or building management, or any other secure arrangement that you feel comfortable with. Our professional team members are thoroughly vetted and trained to respect your privacy and property, so you can have peace of mind knowing that your home is in good hands. We prioritize open communication and will work with you to ensure a smooth and secure entry into your home on each scheduled cleaning day.

Billing & Pricing

Choose the Right Package for You

Payment Methods

At Las Olas Cleaning Services, we offer competitive pricing for all of our house cleaning services. Our packages are designed to suit your budget and needs. Contact us today to learn more!

Cancellation Policy

We understand that life happens, and sometimes you need to cancel or reschedule your house cleaning appointment. Just give us 24 hours notice, and we'll be happy to accommodate your needs.

Satisfaction Guarantee

At Las Olas Cleaning Services, we stand behind the quality of our work. If you're not completely satisfied with our house cleaning services, just let us know and we'll make it right.

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